Shipping Policy
Shipping & Delivery Information
At Lily's Clothing, we want your shopping experience to be simple, smooth, and worry free. We work with trusted logistics partners to deliver your order safely and efficiently.
Below you can find everything you need to know about our shipping process, delivery times, and shipping costs.
1. Shipping Coverage
Lily's Clothing currently ships to many countries around the world.
To check if we deliver to your location, simply select your country during checkout. If shipping is available, the system will automatically display the delivery options for your address.
2. Delivery Time
The total delivery time consists of two stages:
Order Processing Time
This includes order verification, product preparation, packing, and dispatch.
Shipping Time
This is the time it takes for the package to travel from our shipping facility to your delivery address.
Total delivery time = Processing Time + Shipping Time
3. Order Processing Time
Orders are typically processed within 1 to 12 business days.
During this time, your order is prepared, packaged, and handed over to the shipping carrier.
If an item you ordered is temporarily out of stock, our customer support team will contact you to offer a replacement product or a refund.
For orders that include multiple items, available items may be shipped first while the remaining products are processed.
Once your order has been shipped, you will receive a shipping confirmation email that includes your tracking number.
4. Estimated Delivery Times
We cooperate with reliable international shipping carriers to ensure your order arrives safely. Delivery times vary depending on your location.
United States
Estimated delivery: 7 to 10 business days
Canada
Estimated delivery: 8 to 12 business days
Australia
Estimated delivery: 6 to 8 business days
United Kingdom
Estimated delivery: 6 to 8 business days
Germany
Estimated delivery: 7 to 10 business days
France
Estimated delivery: 7 to 10 business days
Mexico
Estimated delivery: 8 to 12 business days
Please note that delivery times above are estimates only and may vary depending on local shipping carriers and customs processing.
Once your order has been shipped, you can follow its progress using the provided tracking number.
5. Shipping Costs
Shipping costs depend on the total value of your order.
Orders under $109
Shipping fee: $12.99
Orders over $109
You will receive Free Shipping
This means the more you shop, the more you save on delivery costs.
6. Large or Heavy Items
Some larger or heavier products may require additional shipping fees due to package size or weight.
If applicable, these additional costs will always be clearly displayed on the product page before checkout.
7. Important Shipping Information
Please keep the following in mind:
Delivery times may be slightly longer during peak shopping seasons, holidays, customs inspections, or extreme weather conditions.
To avoid delivery issues, please ensure that your shipping address and contact information are correct before completing your order.
Incorrect or incomplete addresses may result in delays or returned packages.
If you have any questions regarding shipping or delivery, please contact our support team:
Thank you for choosing Lily's Clothing. We truly appreciate your support and look forward to delivering your order to you.
Lily's Clothing Team 🌿