Privacy Policy

Privacy Policy

Thank you for visiting Lily's Clothing. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data when using our website or communicating with our company.

By using our website and services, you agree to the practices described in this policy.

If you do not agree with this Privacy Policy, we recommend that you discontinue the use of our website.

1. How We Use Your Personal Information

When you provide personal information to Lily's Clothing, you consent to us using that information in order to provide our services and fulfill our commitments to you.

We may use your personal information for the following purposes:

  • To create and manage your account (such as your name and email address)

  • To process and deliver your orders (including shipping address and payment details)

  • To send updates about your order status

  • To communicate with you regarding your purchases

  • To send marketing emails, promotions, or newsletters if you choose to receive them

  • To respond to customer service inquiries

  • To inform you about new products, offers, or updates related to our store

We only store your personal data for as long as necessary to provide our services or as required by applicable laws and regulations.

In certain situations, we may be required to retain information for legal purposes such as accounting, taxation, or contractual obligations.

We may also collect non personal data such as browsing behavior, site usage, and traffic patterns. This information helps us improve our website, products, and customer experience.

To provide better service, we may combine information collected from our website with information obtained through customer service interactions or publicly available sources.

This helps us personalize your experience and provide more relevant content, offers, and services.

2. Your Right to Access Your Information

You have the right to request information about the personal data we hold about you.

If any of the information we hold is incorrect, incomplete, or outdated, you may request that it be corrected or removed.

You may also request a copy of the personal information stored in your customer account.

To request this information, please contact our customer support team by email at:

info@lilys-clothing.com

You may also withdraw your consent to receive marketing communications from us at any time.

3. Managing Your Account Information

Customers who have created an account with Lily's Clothing can log in at any time to review or update their personal information.

Your account is protected by your username and password. It is your responsibility to keep this information secure.

Any activity performed under your account login will be considered your responsibility.

4. Sharing Information With Third Parties

Lily's Clothing does not sell or rent your personal information to third parties.

However, in some cases we may share limited information with trusted service providers when it is necessary to complete a transaction or provide a service. Examples include:

  • Payment processing providers

  • Shipping and delivery partners

  • Customer support systems

  • Fraud prevention services

These third parties only receive the information required to perform their specific services.

We may also disclose information if required by law, to comply with legal obligations, or to protect our business from fraud or abuse.

In the event of a business transfer, merger, or acquisition, customer information may be transferred as part of the business assets.

5. Cookies

Our website uses cookies to improve your browsing experience.

A cookie is a small data file stored on your device that helps websites remember information about your visit.

Cookies allow us to:

  • Understand how visitors use our website

  • Improve website performance and usability

  • Provide a more personalized shopping experience

Cookies do not harm your device or access personal files.

Most browsers allow you to control cookie settings, including deleting existing cookies or blocking new ones.

You can manage cookies through your browser settings if you prefer not to allow them.

Please note that disabling cookies may limit certain features of our website.

6. Security

At Lily's Clothing, we take the protection of your personal information seriously.

Sensitive data such as payment details are protected using Secure Socket Layer (SSL) encryption technology, which helps ensure secure transactions.

Our systems are stored within secure environments with restricted access.

While we take appropriate security measures to protect your data, no online system can guarantee complete security. Therefore, we encourage users to take precautions when sharing personal information online.

If you have questions regarding the security of our website, please contact us at:

info@lilys-clothing.com

7. Updates to This Policy

From time to time, Lily's Clothing may update or modify this Privacy Policy to reflect changes in our practices, legal requirements, or services.

Any updates will be published on this page, and the revised version will take effect immediately once posted.

We recommend reviewing this policy periodically to stay informed about how your information is protected.